Cookie Policy
Last updated: 2 August 2026
1. Who we are
SoftTrace studio is the trading name of Shuting Lei, a sole trader based in England.
Business address: Suite RA01, 195–197 Wood Street, London E17 3NU, United Kingdom
Email: contact@softtracestudio.com
Website: https://www.softtracestudio.com
This Cookie Policy explains how Shuting Lei trading as SoftTrace Studio ("SoftTrace Studio", "we", "us" or "our") uses cookies and similar technologies on our website.
For more information about how we use personal information, please read our Privacy Notice at https://www.softtracestudio.com/privacy.
2. What are cookies and similar technologies?
Cookies are small text files that a website stores on your computer, phone or other device. They can help a website work securely, remember choices and understand how visitors use it.
We may also use similar technologies, including local storage, session storage, scripts and tags. In this policy, we refer to these technologies together as "cookies" unless stated otherwise.
Some cookies are first-party cookies, which are set through our website. Others are third-party cookies, which are set by a service provider whose technology is used on our website.
3. How we use cookies
We use the following categories of cookies:
Necessary cookies
These cookies support functions such as website security, cookie preferences, URL redirects, forms and shopping-cart features. They are needed to provide the website or a feature you request, so they cannot be switched off through our cookie settings.
Where necessary cookies involve personal information, we process that information because we have a legitimate interest in providing a secure and functional website and, where relevant, to take steps at your request or perform a contract.
Analytics and performance cookies
These cookies help us understand matters such as visitor numbers, traffic sources, pages viewed and sessions. We use this information to measure and improve the website.
We restrict Squarespace analytics and performance cookies until you consent. Where these cookies involve personal information, our lawful basis is consent. You may refuse or withdraw consent without losing access to the main website.
Marketing cookies
At the date of this policy, we do not use advertising pixels or behavioural advertising cookies on this website. If this changes, we will update this policy and request consent before placing non-essential marketing cookies.
4. Cookies used on this website
The cookies used on a particular visit depend on the pages you view, the features you use and the choices you make. This means that not every cookie listed below will be placed during every visit.
Necessary and preference cookies
| Name | Provider | Purpose | Duration or storage type |
|---|---|---|---|
Crumb |
Squarespace | Helps prevent cross-site request forgery and protects website forms and requests. | Session |
RecentRedirect |
Squarespace | Prevents redirect loops that could stop a page loading correctly. | 30 minutes |
Test |
Squarespace | Checks whether the browser supports cookies and helps prevent errors. | Session |
CART |
Squarespace | Records when a visitor adds an item to the shopping cart. | Two weeks |
hasCart |
Squarespace | Remembers that the visitor has a shopping cart. | Two weeks |
CHECKOUT_WEBSITE |
Squarespace | Identifies the correct website for checkout where checkout on the website domain is disabled. | Session |
Commerce-checkout-state |
Squarespace | Stores checkout state while a visitor completes a PayPal checkout. | Session storage; session |
ss_performancecookiesAllowed |
Squarespace | Records the visitor's choice about analytics and performance cookies. | 30 days |
ss_marketingcookiesAllowed |
Squarespace | Records the visitor's choice about marketing cookies. | 30 days |
Shopping-cart and checkout cookies are placed only if the relevant commerce feature is used. Squarespace may also use short-lived technical cookies to test cookie support, monitor errors, maintain security or prevent fraud.
Analytics and performance cookies
The following Squarespace cookies are placed only after you consent to analytics and performance cookies:
| Name | Provider | Purpose | Duration |
|---|---|---|---|
ss_cid |
Squarespace | Identifies unique visitors and tracks sessions on the website. | Two years |
ss_cpvisit |
Squarespace | Identifies unique visitors and tracks sessions on the website. | Two years |
ss_cvisit |
Squarespace | Identifies unique visitors and tracks sessions on the website. | 30 minutes |
ss_cvr |
Squarespace | Identifies unique visitors and tracks sessions on the website. | Two years |
ss_cvt |
Squarespace | Identifies unique visitors and tracks sessions on the website. | 30 minutes |
Squarespace uses the information collected through these cookies to provide website analytics to us, including information about traffic sources, visits and website activity.
5. Forms and third-party services
Our website is hosted by Squarespace. Squarespace provides website hosting, forms, commerce features, analytics and consent-management tools. You can read more in the Squarespace Privacy Policy and Squarespace Cookie Policy.
Our forms may be protected by security and anti-spam controls, including Google reCAPTCHA where enabled. If reCAPTCHA is activated, Google may use cookies or similar technologies to distinguish genuine visitors from automated submissions and prevent abuse. Google's own terms and privacy information apply to that processing. You can read the Google Privacy Policy.
We may link to external websites, including LinkedIn. A normal link does not place that external service's cookies on our website. If you follow the link, the external website may use its own cookies under its own policies.
We do not currently embed third-party advertising tools on this website. If we later add services such as Google Analytics, Meta Pixel, embedded video or other third-party tools, we will review the cookies they use, update this policy and obtain consent where required.
6. Your cookie choices
When you first visit our website, our cookie banner allows you to:
- accept all cookies;
- decline all non-essential cookies; or
- manage your choices by category.
Necessary cookies remain active because they support the website or a feature you request. Analytics, performance and marketing cookies remain restricted unless you consent.
You can change or withdraw your choice at any time by selecting Cookie Preferences in the website's subfooter or cookie-settings control. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
You can also delete or block cookies through your browser settings. Browser controls vary, so please use your browser's help pages for instructions. Blocking necessary cookies may prevent forms, shopping-cart features or other parts of the website from working correctly.
7. Changes to this policy
We may update this policy when our website features, service providers or legal obligations change. The latest version will be posted on this page with a revised "Last updated" date.
We review our cookie use periodically. We may also update this policy sooner if we add a new analytics, embedded-content, advertising, payment or commerce service.
8. Contact us
If you have a question about our use of cookies or personal information, contact:
Shuting Lei trading as SoftTrace studio
Suite RA01, 195–197 Wood Street
London E17 3NU
United Kingdom
Email: contact@softtracestudio.com
You also have the right to complain to the UK Information Commissioner's Office. Details are available at https://ico.org.uk/make-a-complaint/.